Refund policy
We want you to be completely satisfied with your purchase from Fresh Set. If you receive a damaged or defective item, please contact us within 14 days of receiving your order to arrange for a return or exchange.
Return Policy:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at info@getfreshset.com. We process returns case by case. A $7 return shipping label fee will be assessed. Items sent back to us without first requesting a return will not be accepted.
Please note that return shipping costs are the responsibility of the customer unless the item received is damaged or defective.
For any further assistance or inquiries regarding returns, please contact our customer service team at info@getfreshset.com.